Deliveries and returns

Delivery in Metropolitan France :

• Colissimo home without signature: 

• €6.99 including tax for an order less than €29.90 including tax 
• €5.99 including tax for an order less than €39.90 including tax  
• €4.99 including tax for an order less than €49.90 including tax  
• €3.99 including tax for an order less than €59.90 including tax  
• €2.99 including tax for an order less than €69.90 including tax  
• €1.99 including tax for an order less than €79.90 including tax  
• €0.99 including tax for an order less than €89.90 including tax  
• Free above €89.90 including tax 

• Predict DPD & Colissimo home with signature: 

• €7.90 including tax for an order less than €29.90 including tax 
• €6.99 including tax for an order less than €39.90 including tax  
• €5.99 including tax for an order less than €49.90 including tax  
• €4.99 including tax for an order less than €59.90 including tax  
• €3.99 including tax for an order less than €69.90 including tax  
• €2.99 including tax for an order less than €79.90 including tax  
• €1.99 including tax for an order less than €89.90 including tax  
• €0.99 including tax for an order less than €99.90 including tax  
• Free above €99.90 including tax 

Deliveries abroad (European Union):

We have categorized countries into different zones based on shipping rates as follows:

• Zone 1: Belgium, Luxembourg, Netherlands, Germany, Monaco
• Zone 2: Spain, Italy, Austria, Portugal
• Zone 3: Hungary, Poland, Czech Republic, Denmark
• Zone 4: Ireland, Slovenia, Slovakia, Lithuania, Sweden
• Zone 5: Finland, Latvia, Croatia, Estonia
• Zone 6: Cyprus, Malta, Greece, Romania

Zone 1:

• Relay point :

  • €3.99 including tax for an order less than €39.90 including tax
  • €2.99 including tax for an order less than €49.90 including tax
  • €1.99 including tax for an order less than €59.90 including tax
  • €0.99 including tax for an order less than €69.90 including tax
  • Free above €69.90 including tax

• Home :

  • €11.99 including tax for an order less than €59.90 including tax
  • €8.99 including tax for an order less than €89.90 including tax
  • €5.99 including tax for an order less than €119.90 including tax
  • €2.99 including tax for an order less than €139.90 including tax
  • Free above €139.90 including tax

Zone 2:

• Relay point :

  • €3.99 including tax for an order less than €39.90 including tax
  • €2.99 including tax for an order less than €49.90 including tax
  • €1.99 including tax for an order less than €59.90 including tax
  • €0.99 including tax for an order less than €69.90 including tax
  • Free above €69.90 including tax

• Home :

  • €14.99 including tax for an order less than €59.90 including tax
  • €11.99 including tax for an order less than €99.90 including tax
  • €7.99 including tax for an order less than €139.90 including tax
  • €3.99 including tax for an order less than €169.90 including tax
  • Free above €169.90 including tax

• Relay point :

  • €8.99 including tax for an order less than €49.90 including tax
  • €6.99 including tax for an order less than €79.90 including tax
  • €3.99 including tax for an order less than €99.90 including tax
  • €1.99 including tax for an order less than €109.90 including tax
  • Free above €109.90 including tax

• Home :

  • €17.99 including tax for an order less than €59.90 including tax
  • €14.99 including tax for an order less than €109.90 including tax
  • €9.99 including tax for an order less than €159.90 including tax
  • €4.99 including tax for an order less than €199.90 including tax
  • Free above €199.90 including tax

Zone 4:

• Relay point :

  • €9.99 including tax for an order less than €49.90 including tax
  • €7.99 including tax for an order less than €79.90 including tax
  • €4.99 including tax for an order less than €99.90 including tax
  • €2.99 including tax for an order less than €119.90 including tax
  • Free above €119.90 including tax

• Home :

  • €17.99 including tax for an order less than €59.90 including tax
  • €14.99 including tax for an order less than €109.90 including tax
  • €9.99 including tax for an order less than €159.90 including tax
  • €4.99 including tax for an order less than €199.90 including tax
  • Free above €199.90 including tax

• Relay point :

  • €12.99 including tax for an order less than €49.90 including tax
  • €10.99 including tax for an order less than €109.90 including tax
  • €4.99 including tax for an order less than €129.90 including tax
  • €2.99 including tax for an order less than €149.90 including tax
  • Free above €149.90 including tax

• Residence :

  • €20.99 including tax for an order less than €79.90 including tax
  • €15.99 including tax for an order less than €129.90 including tax
  • €10.99 including tax for an order less than €179.90 including tax
  • €5.99 including tax for an order less than €229.90 including tax
  • Free above €229.90 including tax

Zone 6:

• Residence :

  • €28.99 including tax for an order less than €109.90 including tax
  • €20.99 including tax for an order less than €189.90 including tax
  • €12.99 including tax for an order less than €259.90 including tax
  • €5.99 including tax for an order less than €299.90 including tax
  • Free above €299.90 including tax

Returns  

If you wish to return one or more items to us, it's very simple!  

You have 14 days from receipt of your order, however, we will only accept returns if the conditions below are met:  

• the product must be new and in its original condition (unworn, unwashed, unused)  
• the product must be returned to us with its labels  
• the product must be in its original packaging  

Do you have a customer account?

To make your return, please go to your customer account accessible on the website www.nine-worths.com, click on the order concerned, select the items you wish to return and the reason before validating. A prepaid label will then be made available to you.  

If you don't have a customer account, no problem!

You can request a return very simply by clicking on the “ Request a return ” tab located at the bottom of our website.

When your return is received, it will be checked by our teams. If all the conditions described above are met, a refund will be made within 15 days.  

Please note that you will be charged a fee of:

- €1.99 for Metropolitan France
- 6€ for ZONE 1
- €7.50 for ZONE 2
- 9€ for ZONE 3 and ZONE 4
- 10€ for ZONE 5
- 14€ for ZONE 6

during your return request to cover part of the processing and transport costs. If your return is for reasons: "Poor quality/manufacturing defect" or "Wrong product received", we will fully cover the return costs.  

Under no circumstances will you be able to make a return by any means other than the transport labels that we provide to you.  

Otherwise, they will be systematically refused.