GENERAL CONDITIONS OF SALE - Last updated on 04/15/2023

Preamble :

These general terms and conditions of sale (hereinafter the "General Terms and Conditions of Sale") strictly and entirely govern all sales made by the company "OFFICIAL DIGITAL STORE", SIRET: 911 058 766 000 13, with capital of €1,000, whose head office is located at ZI En Jacca - 4, Chemin de Naudinats - 31770 Colomiers - FRANCE (hereinafter referred to as "OFFICIAL DIGITAL STORE" or "we") via the website www.nine-worths.com to customers as this term is defined in article 1, for delivery within the territory of Metropolitan France, within the limit of available stocks. All our sales are subject to French law.

These General Terms and Conditions of Sale are applicable to all Orders received. OFFICIAL DIGITAL STORE and the Customer are hereinafter individually referred to as a “Party” and together the “Parties”. The last update date of the General Terms and Conditions of Sale is indicated at the top of the page.

OFFICIAL DIGITAL STORE reserves the right to modify or adapt these General Conditions of Sale at any time and without notice, in particular, to bring them into compliance with legal and regulatory provisions.

The Customer is therefore invited to consult them regularly. Before placing any Order, the Customer must read and accept the General Conditions of Sale, after having checked the summary of his Order. The General Conditions applicable to each Order will be those in force on the day of the final validation of the Order by the Customer.

The Customer's acceptance of these General Conditions is evidenced by the fact that the Customer checks the box next to the words "I have read the General Conditions of Sale and I adhere to them without reservation (Read the General Conditions of Sale)" when placing his Order.

These General Terms and Conditions of Sale exhaustively define all rights and obligations between OFFICIAL DIGITAL STORE and the Customer wishing to purchase Products offered for sale on the OFFICIAL DIGITAL STORE Website. They govern all stages of the sale, from placing the Order to the guarantee of the Products ordered, including payment, Delivery and the Customer's withdrawal.

1 - DEFINITIONS

“Customer ”: refers indifferently to the consumer Customer, as well as all professionals and all non-professionals, as these terms are defined in the introductory article of the Consumer Code.

“Consumer customer ”: means any natural person of full age who is legally capable of entering into a contract and who meets the status of consumer within the meaning of the introductory article of the Consumer Code.

“Order(s) ”: means any purchase by the Customer of any Product offered by OFFICIAL DIGITAL STORE on its Website.

“ Account ” : means the Customer’s account allowing them to place an Order for the Products offered for sale by OFFICIAL DIGITAL STORE on its Website.

“Delivery ”: means the delivery by OFFICIAL DIGITAL STORE of the Products ordered, either to the Customer, or to a third party designated by the latter, or to the carrier designated by the latter.

“ Product(s) ”: means all items and accessories offered for sale by OFFICIAL DIGITAL STORE on its Website.

“Website” : means the website operated by OFFICIAL DIGITAL STORE, which can be accessed via the Internet at the following address: www.nine-worths.com

2 - PRODUCT CHARACTERISTICS

The specificities of the Products are described with the greatest possible accuracy in the product sheets on the Website.
These Products comply with the standards in force in the European territory. Depending on the production, some products may differ from the photographs or videos without ever altering the technical characteristics of the product.

3 - ORDERS

3.1 Identification

The Customer has the possibility to place an order on the OFFICIAL DIGITAL STORE Website by entering their information directly or by logging into their Account.

To obtain his identification, the Customer must complete, according to the instructions provided to him online on the OFFICIAL DIGITAL STORE Website, a form made available to him where he mentions the information necessary for his identification and in particular, his surname, first name, company name (for companies), email address, billing and delivery address, telephone number (optional) and the password he has chosen. To place an order on the OFFICIAL DIGITAL STORE Website, the Customer can then identify himself by entering his email address and password.

The password is personal and confidential. Each Customer is fully responsible for the use and preservation of his password. Each Customer undertakes to do everything possible to keep his password secret and not to disclose it to anyone. In order to preserve the confidentiality of the password, the Customer is invited to log out of the Website at the end of each Order.

Any loss or involuntary disclosure of an element likely to allow a third party to learn a Customer's password must be immediately reported in writing to OFFICIAL DIGITAL STORE, so that the latter can change the identifiers and passwords. If the password is forgotten, the Customer must indicate this via the "Forgotten password?" section; they will then receive a reset email.

3.2 Order taking

The Customer has the possibility of placing an order based on the references of the Product offers available on the OFFICIAL DIGITAL STORE Website.

The essential characteristics and the price of our Products are indicated on the pages containing the detailed description of the Products in the online store. Any order by the Customer constitutes unreserved acceptance of the prices and the description of the Products available for sale.

From the references available on the OFFICIAL DIGITAL STORE Website, the Customer selects the Products he wishes to purchase by clicking on the “ Add to cart ” button.

At all stages of placing an Order, the Customer has the possibility to consult and modify the contents of his Order by returning to the “basket” .

The Customer chooses the Products he wishes to purchase, checks the contents of his Order, and can proceed to finalize his Order by clicking on the " Pay now " button.

The “Pay now” button allows you to confirm your order, which then becomes final and a sales contract is thus concluded.

Until validation of the Order, the Customer may abandon or modify the Order at any time.

When the Customer has validated his Order, it is recorded by OFFICIAL DIGITAL STORE, which confirms receipt of the Order by email.

Any Order constitutes acceptance of these general conditions of sale, the prices and descriptions of the products available for sale.

3.3 Unavailability

In the event of total or partial unavailability of a Product, the Customer will be informed by OFFICIAL DIGITAL STORE as soon as possible by email. In the event of unavailability of a product after validation of the Order, the Customer will be reimbursed for the price of the Product ordered within a maximum of 14 days following his Order.

4 - PRICE

Invoices are established at the rate in effect on the day the sale is concluded, in euros and stipulated inclusive of VAT. Without specification, these prices include delivery costs in addition, the rates and conditions of which are indicated on the site. The rates and conditions of delivery are indicated for each Product in the technical sheet on the website www.nine-worths.com

OFFICIAL DIGITAL STORE reserves the right to modify its prices at any time and without notice. Any new tax or contribution that may be created or modified, upwards or downwards, may also be passed on by OFFICIAL DIGITAL STORE to the sale price of the Products.

However, the price invoiced and payable by the Customer will be the one in effect on the day of final validation of the Order. No change in the price to be paid may occur after validation of the Order by the Customer. The prices indicated do not include access to the Internet and/or the Website or the cost of telephone lines. The connection to the Internet is the responsibility of the Customer. OFFICIAL DIGITAL STORE cannot be held responsible for the quality of the line offered by the Internet access provider.

5 - PAYMENT

The total amount (including Delivery costs) of the payment due by the Customer is indicated at the time of final validation of the Order, as well as in the summary email sent to him. The Customer may pay for his Orders by the various means that will be offered at the time of payment.

In case of payment by credit card, the entire transaction made from our website is protected by the SSL (Secure Socket Layer) encryption system. Unless otherwise specified, payment must be made at the time of ordering. No discount for early payment is applied.

Payment is deemed to have been made upon the transfer of funds to the OFFICIAL DIGITAL STORE company. If an invoice due is not paid, even partially, the company "OFFICIAL DIGITAL STORE" reserves the right to claim, after prior formal notice by registered letter with acknowledgement of receipt (or other equivalent means) remaining without effect after a period of 8 days, and without prejudice to any damages, late payment penalties, calculated by applying to the amounts due, an interest rate equal to 3 times the legal interest rate in force.

In the event of non-payment, all amounts owed to our company become immediately and automatically payable, without formality, regardless of the method of payment provided. Furthermore, OFFICIAL DIGITAL STORE reserves the right to suspend or cancel current orders at our sole initiative.

Professional Customers will also have to pay a flat-rate contribution of 40 euros per unpaid invoice to cover the administrative costs incurred in processing the unpaid invoice, without prejudice to any compensation that OFFICIAL DIGITAL STORE may claim.

6 - DELIVERY

6.1 Delivery terms

Stock availability is indicated in real time in the product sheets. Orders are usually dispatched within 24-72 hours (working days: Monday to Friday 12pm).

Delivery is free in Relais Colis from 69.90 € of purchase including tax in metropolitan France. Other means of delivery, mentioning their cost, will be offered to customers. For abroad, delivery is also free from a certain amount (see according to the zones). In the event of unavailability of a Product, material or accessory, we endeavor to inform the customer of any foreseeable delay in delivery, before delivery, by an appropriate mention on our site and personalized information to the e-mail address when ordering.

6.2 Delay in delivery

In the event of a delay in delivery beyond the deadline provided for when the contract was concluded, the Customer must contact Customer Service www.nine-worths.com, from their customer account in order to request that delivery be made within a reasonable additional period.

If delivery has still not been made after this additional period, the Customer may request cancellation of his order from OFFICIAL DIGITAL STORE Customer Service, from his customer account. Unless the Order has been delivered within this period, the Order will be considered cancelled upon receipt of this request. In this case, the Customer will be reimbursed for the full amount paid within 14 days. A number is available to you for any information: 05 36 09 17 00 .

6.3 Failure to deliver

In the event of non-delivery beyond the deadline provided for when the contract was concluded, the Customer must contact Customer Service from their customer account, in order to request that delivery be made within a reasonable additional period.

If the delivery is still not made after this additional period, the Customer may request the cancellation of his order from OFFICIAL DIGITAL STORE Customer Service, from his customer account. Unless the Order has been delivered within this period, the Order will be considered cancelled upon receipt of this request. In this case, the Customer will be reimbursed for the full amount paid within 14 days. A number is available to you for any information on the delivery of your product: 05 36 09 17 00 .

As soon as the company OFFICIAL DIGITAL STORE entrusts the goods to the carrier, the carrier becomes fully and solely responsible for them, regardless of the terms of sale of this transport service to the Customer. Upon receipt of the goods, the Customer must ensure that the packaging is in good condition and in the number indicated on the accompanying slip.

If during this reception, an apparent anomaly is noted, it must be indicated immediately in writing on the carrier's delivery note. No claim for shortage or deterioration of goods, resulting from a discrepancy in the number of packages or their poor condition, can be taken into account if the visible anomalies were not mentioned on the transport note at the time of their Delivery.

7 - CONSUMER CUSTOMER’S RIGHT OF WITHDRAWAL

7.1 In accordance with Article L.221-18 of the Consumer Code, the Consumer Customer has a period of fourteen days from the date of receipt of the Order to exercise his right of withdrawal, without having to justify his decision or incur any costs other than those provided for in Articles L. 221-23 to L. 221-25.

7.2 The exercise of the right of withdrawal must be made with www.nine-worths.com. To ensure that his request is properly handled, the Consumer Customer is advised to go to www.nine-worths.com within the time limit and to follow the return procedure detailed in the “Product Return” section of the Site.

7.3 The Product must be returned following the instructions detailed in the “Product Return” section of the Site. It must be sent within fourteen (14) days from the sending of its withdrawal. A contribution to the return costs will be deducted from the final reimbursement to the Customer.

7.4 The Product must arrive in perfect condition for resale, without any trace of use, with its original accessories, instructions and packaging. The conformity of this return will be checked and validated upon receipt.

7.5 www.nine-worths.com will refund the amounts paid by the Consumer Customer, free of charge, with the exception of return costs. In the event of the return of all www.nine-worths.com Products, the refund amount will only include the price of the Products concerned, without the delivery costs (outbound). The refund is due within a maximum of fourteen (14) days. However, the refund may be deferred until the recovery of the goods by www.nine-worths.com.

7.6 In the event that the Consumer Customer exercises his right of withdrawal, when the price of the order, the subject of the withdrawal, is entirely or partially covered by a credit granted to the Customer, the credit contract is terminated, without penalty.

Products returned incomplete, worn, washed, damaged, soiled or damaged by the Consumer Customer will not be taken back by OFFICIAL DIGITAL STORE. Products for which there is no element that can clearly identify the Consumer Customer will also not be taken back by OFFICIAL DIGITAL STORE.

8 - STORAGE OF PRODUCTS BY THE CUSTOMER

We invite you to check the storage and storage instructions on the technical sheets and even beforehand on the packaging. The Customer is solely responsible for the deterioration of the Products, materials or accessories resulting from their storage in abnormal conditions or incompatible with their nature.

9 - GUARANTEES

The Products offered on the Website comply with current European legislation and the standards applicable in France. All Orders placed by the Consumer Customer benefit from the legal guarantee of conformity of Articles L.217-4 et seq. of the Consumer Code and the guarantee of hidden defects of Articles 1641 et seq. of the Civil Code) the customer will be reimbursed or an exchange will take place in the event of Products that are apparently defective or do not correspond to the order.

For any questions or implementation of these guarantees, the Customer must contact Customer Service www.nine-worths.com, from his customer account. The Customer must return the Products in the manner described in the "Product Return" section of the Site. In this case, the Products must be returned in their original condition.

9.1 Legal guarantee of conformity

Article L.217-4 of the Consumer Code:

“The seller delivers goods that conform to the contract and is liable for any lack of conformity existing at the time of delivery.

It is also liable for any lack of conformity resulting from the packaging, assembly instructions or installation when this has been placed under its responsibility by the contract or has been carried out under its responsibility.

Article L.217-5 of the Consumer Code:

“The property complies with the contract:

1° If it is suitable for the use usually expected of a similar good, and where applicable:

• if it corresponds to the description given by the seller and possesses the qualities that the latter presented to the buyer in the form of a sample or model;
• if it has the qualities that a buyer can legitimately expect in view of the public statements made by the seller, by the producer or by his representative, in particular in advertising or labelling.

2° Or present the characteristics defined by mutual agreement by the parties or be suitable for any special use sought by the buyer, brought to the attention of the seller and which the latter has accepted.

Article L.217-12 of the Consumer Code:

“The action resulting from the lack of conformity is prescribed by two years from the delivery of the good.”

Article L.217-16 of the Consumer Code:

"When the buyer requests the seller, during the course of the commercial guarantee granted to him upon the acquisition or repair of a movable good, a repair covered by the guarantee, any period of immobilization of at least seven days is added to the duration of the guarantee which remained to run. This period runs from the request for intervention by the buyer or from the provision for repair of the good in question, if this provision is subsequent to the request for intervention."

In terms of guarantee of conformity, the Consumer Client:

• benefits from a period of two (2) years from delivery of the goods to act;
• may choose between repair or replacement of the goods, subject to the cost conditions provided for in Article L.211-9 of the Consumer Code;
• is exempt from providing proof of the existence of the lack of conformity of the goods during the six (6) months following delivery of the goods. This period is extended to twenty-four (24) months for goods purchased from March 18, 2016, except for second-hand goods.

9.2 Guarantee of hidden defects

Article 1641 of the Civil Code:

"The seller is bound by the guarantee for defects in the thing which render it unfit for the use for which it is intended, or which so diminish this use that the buyer would not have acquired it, or would have paid a lower price for it if he had known of them."

Article 1648 of the Civil Code, paragraph 1:

“The action resulting from latent defects must be brought by the purchaser within two years from the discovery of the defect.”

In accordance with Article 1644 of the Civil Code, the Consumer Customer may choose between the resolution of the sale or a reduction in the sale price.

10 - PRODUCT RETENTION

In the event of a payment incident concerning any of the company's orders, the company "OFFICIAL DIGITAL STORE" reserves the right to retain Products not paid for and not actually delivered to the Customer.

11 - RETENTION OF TITLE CLAUSE

The Products are sold subject to retention of title until full payment has been made. Payment means payment of the price of the Products, costs relating to the sale and interest.
In the event of non-payment, the Customer must, at his own expense and risk, return the unpaid products, after a request serving as formal notice by registered letter with acknowledgment of receipt. The termination of the contract is carried out without obstructing the withdrawal period provided for in Article L.221-18 of the Consumer Code.

12 - INTELLECTUAL PROPERTIES

All intellectual property rights and other rights relating to the elements of the Website and/or the Products and/or our catalogues, whatever their nature, including the underlying technologies, copyrights, trademark rights, designs and models, and for some of the Products that we market, patents, are and remain the exclusive property of OFFICIAL DIGITAL STORE.

In accordance with and within the limits of the provisions of Article L.342-1 of the Intellectual Property Code, OFFICIAL DIGITAL STORE prohibits the extraction or reuse of all or part of the content of its Website. The Customer acknowledges the existence of these property and intellectual property rights and will not take any measures aimed at infringing, limiting or restricting in any way the property or rights of OFFICIAL DIGITAL STORE or the holder in question.

If the Customer wishes to use in another context, and/or distribute data, information and/or content from the Website or the Products offered, he must first make a written request to the address of the head office of OFFICIAL DIGITAL STORE.

The Customer agrees not to use the Website for commercial purposes, not to rent, lend, sell, publish, offer a license or sublicense, distribute, assign or transfer in any way all or part of the Website to any third party without the express, written and prior authorization of OFFICIAL DIGITAL STORE which may make it conditional on financial compensation.

Any person who wishes to put a hyperlink online, in particular by framing or deep linking techniques, directly referring to the OFFICIAL DIGITAL STORE Website, must request express, written and prior authorization. Otherwise, the link must be removed upon simple request from OFFICIAL DIGITAL STORE.

No reference, reproduction or reproduction, in whole or in part, of any of the elements of our Website or our catalogues may be made without our express prior consent, under penalty of incurring civil and criminal liability for counterfeiting.

13 - PROCESSING OF PERSONAL DATA

To process your order, we collect personal information. This information concerns the Customer directly, when the latter is a natural person, including in particular when it is a consumer Customer, and/or its agents when the Customer is a legal entity (hereinafter the "Data Subjects").

The data collected includes, in particular and depending on the situation, the surname, first name, email address, position within the structure, postal address and telephone number of the Data Subjects. This data is essential for processing, sending and tracking the Customer's order and will therefore be processed for this purpose. Consequently, the legal basis within the meaning of Article 6 b) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data ("General Data Protection Regulation" or "GDPR") for this processing is:

• When the Customer is a natural person, including in particular when it is a consumer Customer, the need for OFFICIAL DIGITAL STORE to execute the contract binding us;
• When the Customer is a legal entity and the persons concerned by the processing of personal data are its agents, the legitimate interests of OFFICIAL DIGITAL STORE.

OFFICIAL DIGITAL STORE may also send you its newsletters and information of a commercial nature, in your capacity as an existing customer, and in the case of products or services similar to those for which you have contracted with us. This processing is part of OFFICIAL DIGITAL STORE's legitimate interest in communicating with its customers. The Data Subjects receiving the requests may, at any time, object to the processing of their data by sending an email to the following address: contact@officialdigitalstore.com . In any event, the sending of such messages will not continue beyond a period of three years from the end of the last contact with the Data Subject.

The data of the Data Subjects will be kept for the period necessary for the purposes pursued, taking into account in particular (i) the nature and purpose of the processing in question, (ii) the categories of data processed, (iii) the applicable limitation periods, (iv) the applicable contractual provisions, (v) industry standards and (vi) the recommendations of the National Commission for Information Technology and Civil Liberties (CNIL).

This data may be shared with third-party service providers, particularly IT service providers, of OFFICIAL DIGITAL STORE. We may also be required to disclose this data in special circumstances, particularly as a result of the law, in the context of legal proceedings, litigation or a request from public authorities and if disclosure is reasonably necessary to enforce compliance with these General Conditions.

Data Subjects have rights in relation to their personal data, including: withdrawing consent, being informed and having access to their personal data, correcting or completing inaccurate data, and in certain circumstances restricting, requesting erasure, objecting to processing, or requesting portability of their personal data to another organisation. Data Subjects may also define guidelines relating to the retention, erasure and communication of your personal data after your death.

To exercise all of these rights, a request must be sent by email to contact@officialdigitalstore.com or by post to OFFICIAL DIGITAL STORE 4 chemin de Naudinats 31770 COLOMIERS. Data Subjects also have the right to file a complaint with the National Commission for Information Technology and Civil Liberties (CNIL).

If you no longer wish to be contacted by telephone, you can register at any time your telephone number, which you have agreed to provide to us, on the list of opposition to telephone canvassing by Internet www.bloctel.gouv.fr or by mail by writing to: Société Opposetel, Service Bloctel, 6 rue Nicolas Siret 10000 Troyes. This registration is free and valid for three years but, in order to respond to your request, we may contact you for a period of 3 months from the date of the request.

14 - RESPONSIBILITIES

The Customer is responsible for the accuracy, sincerity and truthfulness of the contact details he provides to OFFICIAL DIGITAL STORE. OFFICIAL DIGITAL STORE cannot be held responsible for any error in entering these contact details.

OFFICIAL DIGITAL STORE is fully liable to the Customer for the proper performance of the obligations resulting from the Order.

OFFICIAL DIGITAL STORE shall not be held liable in the event that the non-performance or poor performance of an obligation is attributable either to the Customer or to the unforeseeable and insurmountable act of a third party to the Order or results from a force majeure event, as defined by Article 1218 of the Civil Code and the case law of the French Courts.

Furthermore, OFFICIAL DIGITAL STORE cannot be held liable for damages of any nature, whether material or immaterial, direct or indirect, which could result from improper use of the Product or from an adaptation or modification carried out at the sole initiative of the Customer.

As such, the Customer is solely responsible for the use and exploitation that he makes of the Product ordered on the Website. OFFICIAL DIGITAL STORE cannot be held responsible in the event of infringement of legislation or the rights of third parties in the context of this use and exploitation.

OFFICIAL DIGITAL STORE cannot be held liable for any inconvenience or damage relating to the use of the Internet network, such as a break in service, the presence of computer viruses or external intrusions, and a malfunction of the Website.

OFFICIAL DIGITAL STORE cannot be held responsible for any damages related to the loss or disclosure of a Customer's password.

15 - MEDIATION

Under Article L. 612-1 of the Consumer Code, "Every consumer has the right to have recourse free of charge to a consumer mediator with a view to the amicable resolution of the dispute between them and a professional." This covers disputes of a contractual nature, relating to the execution of a sales contract or the provision of services, between a consumer and a professional.

In case of difficulties, we invite you to contact our after-sales service beforehand, either by telephone on 05 36 091 700 or by email at contact@officialdigitalstore.com If your problem is not resolved, you can use the services of a mediator within one year from receipt of your request by the after-sales service, with a view to the out-of-court settlement of the dispute.

In the event of difficulties in the application of the General Terms and Conditions, the Customer has the possibility, before any mediation and any legal action, to seek an amicable solution, in particular with the help of a professional association in the sector, a consumer association, the European online dispute resolution service ( https://ec.europa.eu/consumers/odr ) or any other advisor of his choice.

16 - APPLICABLE LAW AND JURISDICTION IN THE EVENT OF A DISPUTE

These General Terms and Conditions, as well as all contractual relationships that may arise from them, are subject to French law. In the event that a dispute arises between the Customer and OFFICIAL DIGITAL STORE, the Parties undertake to seek an amicable solution, taking into account the interests of each of them before initiating any legal action.

Failing this, the Courts within the jurisdiction of the Toulouse Court of Appeal will have sole jurisdiction, subject to a specific attribution of jurisdiction arising from a particular law or regulation.

17 - MODIFICATIONS TO THE GENERAL CONDITIONS OF SALE

Given the possible developments of the Website, OFFICIAL DIGITAL STORE reserves the right to modify these General Terms and Conditions of Sale at any time. Updates to the General Terms and Conditions of Sale will be available online on the website www.france-textile.com and will only apply to sales made after the modification. It is the Customer's responsibility to check for new clauses in the General Terms and Conditions of Sale here with each new Order.

INFORMATION CONCERNING THE EXERCISING OF THE RIGHT OF WITHDRAWAL

Right of withdrawal:

You have the right to withdraw from this contract without giving any reason within fourteen days .

The withdrawal period expires fourteen days after the day on which you, or a third party other than the carrier and designated by you, acquires physical possession of the last good. To exercise the right of withdrawal, you must notify us of your decision to withdraw from this contract by means of an unambiguous statement (for example, a letter sent by post, fax or e-mail). You can also fill in and send the model withdrawal form or any other unambiguous statement on our website www.france-textile.com. If you use this option, we will send you an acknowledgement of receipt of the withdrawal on a durable medium (for example, by e-mail) without delay. In order to meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal:

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us) without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of this reimbursement. We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is the earliest.

You must return or hand over the goods to us without undue delay and in any event not later than fourteen days after you have communicated your decision to withdraw from this contract to us. This deadline is deemed to have been met if you send back the goods before the expiry of the period of fourteen days.
You will be responsible for the direct cost of returning the item.